Shipping policy

We are committed to delivering your order safely and on time. Please read the following shipping terms before placing your order.

Order Processing

Orders are usually processed within 1 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive tracking details whenever available.

Delivery Time

Standard delivery generally takes 3–5 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather, holidays, or other unforeseen circumstances.
Remote and difficult-to-reach locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offers will be clearly mentioned on the website.

Order Tracking

After dispatch, tracking information may be shared through your registered phone number or email. You can use the tracking details to check your order status.

Delayed or Lost Orders

If your order is delayed, please contact our customer support team with your order details. We will coordinate with the delivery partner to help resolve the issue.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or additional charges caused by an incorrect or incomplete address.

Damaged Package

If you receive a package that appears damaged or tampered with, please contact customer support as soon as possible and provide photographs or videos of the package and product for assistance.